I have been coming to Backcock on power line for about 10 years now and I have never had a bad experience EVER I love the furniture and the staff especially Mrs. Sue Andrews she was PHENOMENAL! She was attentive and was really kind and interactive she explained everything well even when we were confused and asked the same questions a MILLION times she was still composed kind and understood. We love Mrs Sue and would love for her to be our associate the next time around.