We first contacted Paul about 18 months ago. I had previously tried to contact another Long and Foster agent but she didn't respond to my telephone calls or emails. Paul did! He continued to work with us in refining our search for a home in DE over the 18 months period (we could not move before this). I cannot say enough about Paul and the help he gave us. We first tried to buy in Wilmington, but as older folks we could not find many single floor plans. When we shifted our search to southern DE Paul was right there to help us along the way. The home that we focused on was represented by an agent that either was inept, unethical, or ? When we tried to get answers to questions Paul was able to work with this agent to get the answers. Paul is the model for what an agent should be. We will never forget his help and support. Thank you Paul. Jack and Michele Harshbarger