Lois Coccia met with us to discuss selling our home and made us feel comfortable with the whole process. She kept us informed every step of the way. When we had a question it was answered almost immediately and cheerfully. Lois also has a network of people to call upon should the homeowner need help or information on getting their home 'show ready'. I would describe Lois as trustworthy, hardworking, attentive to every detail and now a friend.