John Procenko, right out of the gate, presented as courteous, congenial, honest and empathetic. He arrived to our first meeting with an organized, easy to understand hardcopy of market comparisons and a listing/showing plan. He was the only agent I met with who didn’t exhibit pressure tactics, over-confidence or mention short-comings of other agents. I truly appreciated that level of professionalism. I was particularly impressed with the staging advice and the professional still shots and aerial photography. The benefits of the full-colour printed lure, on-line images and video tour were multi-fold. John Procenko immediately and completely mitigated any stress or anxiety that arose during the showings and sale of my deceased parent’s home, 3800 kms away from my place of residence. My communications were primarily with John, Jenny and Renee; all questions were answered swiftly and clearly. In any business endeavour these are qualities I value highly and appreciate greatly. I am very happy that I chose to list my late parents’ home with John Procenko. I am an executrix who lives 3800 kms away and I needed a realtor and team that I could trust to accurately put forth the qualities and value of the listing and to keep safe and secure the property that I was legally responsible for. I needed to work with individuals who would communicate with clarity in a timely manner and offer sound advice and recommendations. John Procenko’s initial impression of an honest, scrupulous, sincere, accommodating and empathetic person carried through the entire process because those qualities reflect his true nature. The complete package of professionalism and client care that John, Renee, Jenny and their colleagues at Team Procenko provided was ‘top shelf.’ My sincere appreciation goes out to you all.