Joan was recommended to my husband and I through friends who had purchased a house from her. We were considering a move from NYC to the Woodstock area and Joan was kind enough to humor us, even though we told her in the beginning that we were really 'just browsing' and not looking to buy anything at that time. We gave Joan a wish-list of features we were looking for our and our estimated budget and within a few hours she sent us a nice selection of listings that she thought we might be interested in. We sent her back our favorites and we made a date to visit a few properties the next day. Upon driving up the driveway of the first property the next morning, Joan said to us "This house has everything you are looking for. Welcome to your new home". To make a long story short, she was right-- we bought it and still could not be happier with that decision three and a half years later. As first time buyers, Joan walked us through every step of the process and was very patient with all of our questions. It was a very smooth closing, thanks to her guidance and expertise. We could count on Joan as our agent and we now count on her as a personal friend