Dawn was of tremendous help to us in both selling our old home and buying our new home. As for the former, Dawn provided extensive comments on our for sale listing (created by a local realtor), which gave the listing a more professional, direct look. We believe this greatly helped us in the sale. With our current home, what can we say? Dawn was absolutely phenomenal in all regards. A professional's professional. She listened to our needs and found us many listings to look at. We were all over the board with our wishes and desires, but Dawn quickly got us focused on our major wants. Once we found a listing we wanted to put a contract on, Dawn really stepped up to the plate and guided the negotiations with all parties to a successful conclusion. We were elated! But it didn't stop there. She was there for the home inspection, and all tasks related to getting us to settlement. Her communications with the seller's agent, our mortgage broker, and the settlement company were excellent. Before settlement (literally a couple of hours before) Dawn insisted that we do a pre-settlement inspection. Lo and behold, we found termites in the garage. Not only that, she discovered that a termite treatment that was supposed to be part of the pre settlement process in all likelihood never fully happened. Then, as she insisted we look further into the termite issue, we discovered there was indeed damage to parts of the garage framing. Once again, Dawn stepped up to the plate and not only got the pest company back to do what should have been done in the first place, she was skillful and clever at getting the termite damage issue completely resolved to our liking. It was a whirlwind of activity I must say. To her, just another day. But that's what kind of realtor Dawn is. And I'd be remiss if I did not praise her staff as well. Exceptional service. We cannot recommend Dawn and her team highly enough.