Chris and Sherisse were very patient, understanding and transparent with me about the entire process of applying for a home loan. As a first-time homebuyer who didn't know much about the process or what to expect, they took the time to answer my questions, provide clarification and context (which is very, very important to grasp such an involved process). Furthermore, it was a stark contrast to my initial experience with a big bank, which treated me like a number rather than a customer, was hard to get in contact with, and frankly didn't try a fraction as hard to overcome the obstacles encountered during the process. I am now a firm believer that going through a broker rather than a bank is the best way to go. The experience is so much less stressful, and even at the stressful points, you are least aware of what is going on and know you have a fantastic team in your corner working hard to help you accomplish your goal of becoming a homeowner. You can tell the team is passionate about what they do, and even when the finish line is crossed, they will still answer any residual questions just because it is the right thing to do. Highly recommend.