Cathy is FANTASTIC. She is super responsive and really cares. She is a go-getter and goes anove and beyond. We had a hiccup in our purchase due to a VA apprasial issue and even though it was beyond the scope of her responsibilties she got on the phone with multiple people (with my permission) including our mortgage lender and attorney to get it resolved quickly so we could close on time. she exceed our expectations throughout the entire process and we would 100% recommend