I can't say enough about the excellent service Brenda provided to us while we were looking for a home. She was professional yet personal in all aspects of our search. We were from out of town and on a time restraint, but Brenda pulled us through with her excellent negotiation skills and and knowledge of the market. We felt very confident in her judgement. She worked evenings and weekends to make sure that we found a home-all with a smile. Because she had sold our house years before moving back to this area, we knew she was who we wanted to trust with our home decision. I would highly recommend her to any of my friends and relatives (and I have) to be their agent. Thankyou so much, Brenda, for all the time and patience extended to us. Gwen and Dave PS: We did not need the concierge desk or insurance information since we knew the area and had relatives and friends here.