I am delighted to say that working with Bob Donlan was great. It is worth noting that our first contact was about two years ago, when my wife and I toured open houses in San Rafael, during our second winter in the SF Bay Area (we live outside of Boston, my parents were in the SR house 40 years). I appreciated working with a very local realtor. I recall we visited an open house that he was listing that was actually his parents' house. He also provided two appraisal letters for the house, which we very much appreciated. When we were actually ready to sell, while I was hoping for a higher list price, I appreciated how seamless and straightforward Bob made the whole process. I did my part in being as responsive as possible, but overall it worked out great.