We were recently transferred from Colorado to Florida. Two people referred us to Kim Tillett and her team, each unknown to the other! Corporate moves require all kinds of corporate intervention and the ease in which Kim took us on and dealt with the purchase in FL of our new home, was almost unbelievable smooth. The entire process is beyond emotional; throw in leaving ‘home’ for sites unknown, the stress was truly very high. We felt when we met Kim that we were definitely in the right hands!!!! The depth of knowledge she has in unfathomable, the attention to ALL details from selling, to buying, to moving, and to finding all types of needed home services once moved, simply amazing. The time she took (and still takes) to stay in touch, to call, to follow up, to actually provide not just incredible customer service, is clearly not something in this day and age that is common. BUT her desire to SERVE is what makes her a real gem. We had some pretty hefty demands, and she met each demand, need and request with grace, dignity, a sense of much needed humor and with professionalism. At no time during the house-hunting, and then purchase process did we ever feel confused, abandoned, lost, or misinformed. And in fact, the trust she built in such a very short span of time, is really quite remarkable looking back on the last three months. We knew she had us, and by that, she really had us – protecting us, explaining, reassuring …. Clearly, she saw us at our most stressed, and she was the calming wind in a hurricane of selling one house, and all that comes with that, to buying another back-to-back. Her thoughtfulness continued to the very day she handed us the keys to our new home - and it has not stopped!!! The office/the Tillett team, Kim, simply unparallel in their expertise. We could not recommend ANYONE more amazing to handle a sell/buy situation than Kim and we are so very, VERY fortunate to have made the choice of two offered referrals, to choose her to be our agent. What is even more fortunate, is that she accepted us as her clients with no meeting in person! What a true Godsend she has been. From the first moment we talked to her, to the day she handed us the keys, the transition, the paperwork, the information, the attention to every tiny detail…we have been in the best hands possible!!!! THANK YOU THANK YOU THANK YOU!!!! Kimberle & Mike
Written by Kimberle Rupert
Tuesday, December 6, 2022 at 12:00 AM