Our decision to partner with MultiSoft has proven to be our best possible solution to a problem we had dealt with for over a year.In a nutshell, our previous supplier of these services had little interest in adjusting their services in any way to fit our requirements. Dealing with their "Customer Service" was, to put it politely, extremely frustrating.The staff at Multisoft, on the other hand, are knowledgeable, friendly, helpful and above all actually dedicated to ensuring that the operating system they are providing us with meets (or exceeds) all of our requirements.My staff are continually amazed that if they encounter any problem with the system, they can simply call MultiSoft, speak to someone and have the problem resolved quickly and effectively.Bottom line is that while the system MultiSoft provides may appear at first glance to be expensive, we have found it to be far more cost-effective than any other system we have ever used.Stan Haley - President Greenwood Health Systems, Inc.