My husband and I were referred to Roy through a friend. At the time we resided in Portland, Oregon and were planning a move to Spokane, Washington. Roy was immediately responsive to our needs and very thorough in assisting us in this difficult transition. Not being able to scan the neighborhoods locally, our only option of "shopping" for a new home was online. Roy was very helpful in helping us determine where to look and gave us lots of insight on what to look for, re: demographics, traffic, geographic(s), neighborhood alerts, etc. We were only able to take a trip up to Spokane to "look" a few times to narrow down what we wanted. On our last visit we locked down over 12 homes!! Roy navigated and eagerly took us to each home giving his professional opinion on each area and home. He was fun to talk to and very professional in ALL aspects. He always communicated with us either by email, text or phone call. He always helped us prep for all the closing details and keep us connected with the seller. I HIGHLY recommend Roy. He has been a blessing to us and we couldn't have asked for a more fabulous experience! To this day I think of him as part of our family.